About Wrap Labs
We’re a 3-year old premium auto style company specializing in color change vinyl wraps & paint protection film. We interact with all types of vehicles, from exotics to box trailers, and pride ourselves on quality of work & customer service. Located in the heart of Thousand Oaks, we have the vision, talent, and means to expand our team in 2017.
Job Description
As the first point of contact for Wrap Labs, the Front Office Manager embodies the heart and soul of the office. Not only will you need to have organization and technical skills, but you will need to truly be a “people person.”
The position handles all daily office needs, both big and small. From answering company phones to coordinating shows and travel. You will be in the unique position to learn about all facets of the auto style industry. The perfect candidate for the position is a multitasker who can prioritize all daily responsibilities along with additional requests and projects and can bring a positive energy to the office.
Front Office Manager Requirements
- Answering and directing phone calls for estimates & client scheduling
- Greeting guests, help them with parking & offering refreshments
- Interaction with CRM, client data entry, and daily inbound lead processing
- Maintaining client job folders & enacting proactive client updates
- Coordinate and manage conference details (flight, hotel, transportation, booth furnishings, etc.)
- Available to run errands for management (pickup/drop-off, lunches and office supplies)
- Maintaining office resources (office supplies, computer resources, kitchen supplies, etc.)
- Coordinating with installers for maintaining shop cleanliness
Profile & Skills
- Familiarity with Google Business Suite (Gmail, GDrive, Calendar, etc.)
- Advanced efficiency in Microsoft Excel & Word, familiarity w/ PDFs
- Communication and correspondence skills
- Excellent written and verbal communication skills
- Excellent organization and time management skills
- Strong interpersonal skills and ability to work as part of an active team
- Ability to multi-task and prioritize to work within multiple deadlines
Qualifications
- High school degree (or GED)
- 1–3 years in office management experience
- Valid CA driver’s license (NO DUI/DWI)
- Ability to handle sarcasm (it’s a common language at WL HQ)
Compensation
- Pay is $13-15 hourly dependent on experience (DOE)
- Wrap Labs is an Equal Opportunity Employer that welcomes all candidates
If becoming the Front Office Manager for a dynamic auto style company sounds like the right job for you, please send a resume to hello@wraplabs.co with a small intro and a personal fun fact. We look forward to hearing from you. – WL Team