LEGAL
RETURN POLICy
LEGAL
RETURN POLICY
Effective Date: May 1, 2025
Due to the custom nature of our services, Wrap Labs maintains a strict no-return and no-refund policy for labor-based work. This Return Policy explains the circumstances under which items may be returned and the procedures that must be followed.
1. Services Are Final Sale
All service-based transactions—including wraps, coatings, detailing, tinting, disassembly/reassembly, and installations—are non-refundable. Deposits and retainers are used to allocate shop resources and time, and therefore are non-refundable, even if the job is cancelled or postponed.
2. Product Returns
a. Retail products sold (e.g., car care kits, detail sprays, accessories) may be returned within 14 days from the date of purchase.
b. Products must be unopened, unused, and in original packaging.
c. A receipt or proof of purchase must accompany all returns.
d. Refunds, if approved, will be processed within 7 business days and returned to the original payment method.
a. Retail products sold (e.g., car care kits, detail sprays, accessories) may be returned within 14 days from the date of purchase.
b. Products must be unopened, unused, and in original packaging.
c. A receipt or proof of purchase must accompany all returns.
d. Refunds, if approved, will be processed within 7 business days and returned to the original payment method.
3. Non-Returnable Items
a. Special orders, electrical parts, custom-cut films, and customer-supplied components are not eligible for return.
a. Special orders, electrical parts, custom-cut films, and customer-supplied components are not eligible for return.
b. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be accepted.
4. Return Process
a. To initiate a return, email hello@wraplabs.com with your request.
b. Approved returns must be shipped or dropped off at the location within 5 business days of approval.
c. Customers are responsible for return shipping fees, and shipping charges are non-refundable.
5. Dispute Resolution
b. Approved returns must be shipped or dropped off at the location within 5 business days of approval.
c. Customers are responsible for return shipping fees, and shipping charges are non-refundable.
5. Dispute Resolution
All return-related disputes are subject to final review and resolution by Wrap Labs management. We reserve the right to deny any return or refund not in compliance with this policy.
Customer Care
Making you absolutely fall in love with your experience with us is our first priority
Customer Care
Making you absolutely fall in love with your experience with us is our first priority
Fully Licensed, Insured & Secured
In the event of a tragedy, there's nothing better than the peace of mind knowing you're covered
Proven Quality
The proof is in the pudding, from testimonials, to instagram pictures and YouTube videos